How To Use Malwarebytes
Please note that we do not accept any liability for the use of these instructions and they are provided for informational purposes only. Any viral software the removes programs from your computer has the potential to harm your computer. Use these instructions at your own risk.
Download Malwarebytes Anti-Malware, or MBAM, from the following location and save it to your desktop:
You can use the free version, however, that version will scan your computer “on demand.” It will not keep you protected on an ongoing basis. For real time protection we strongly recommend the premium version. It is only a few dollars for a lifetime license and we have found it to be a superior malware detection, prevention and cleaning tool.
Once downloaded, close all programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked. Then click on the Finish button.
MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program screen.
On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for infections.
MBAM will now start scanning your computer for malware. This process can take quite a while. When the scan is finished a message box will appear. You should click on the OK button to close the message box and continue with the removal process.
You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image. If the program actually finds infections, we suggest that you do not delete them unless you know what you are doing. Instead, contacting a qualified computer technician to help you with the infection may be a better course of action.
You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
You can now exit the MBAM program.
Hopefully your computer should now be clean of any infections that may have been present.